As the year goes on, more and more bank offices across the country close. May banks have already said they were closing. In fact, Bank of America, Wells Fargo, and Chase are some of the banks that close the most often.
Now it is TD Bank’s turn to say it will be closing branches in Massachusetts this fall. A TD Bank representative told the local news outlet MassLive about the planned changes and told customers in the areas that will be affected to get ready for them.
The move by TD Bank to close these branches is part of a larger plan to support long-term growth by introducing new ideas and making the customer experience better.
This strategy involves both closing some branches and starting new ones. This is different from many of the other banks we have talked about, which are only interested in shrinking their operations.
TD Bank said in a press release, “We are committed to building the bank of the future by changing our model and adding new capabilities to improve the customer experience and allow for long-term growth.”
Every so often, the bank looks at its network of physical stores and finds ways to better align them so that they can best serve their customers by offering the best mix of convenient TD Bank locations and digital banking goods and services.
TD Bank gave a strategic reason for the closings, but some experts think it is also partly because of problems inside the bank a few months ago that made it less profitable.
One of the most well-known problems was a probe into money laundering against the US Department of Justice. The bank was accused of helping Chinese drug dealers clear the money they made from selling fentanyl.
The bank has fully worked with the authorities, but these internal problems may have made the bank streamline its operations so they run more quickly and efficiently.
What TD Bank branches are scheduled to close
The state that has been hit the hardest by these closings is Massachusetts, where TD Bank has a large footprint. These stores are set to close for good:
– From Boston (MGH), go to 250 Cambridge St.
– 185 Franklin St., Boston (Post Office Square).
– The Route 6A and Underpass Road in Brewster
– Burlington: 2200 District Ave.
– Field in Lexington: 419 Lowell St.
– 307 Trapelo Road, Belmont, CA
– Two Barlows Landing Road is in Pocasset.
This is not the first case of TD Bank closing branches. The bank announced earlier this year that it would be closing several other locations as part of its ongoing efforts to streamline.
There is no sign that some of their current branches will remain open any time soon, even though they say they are on track to add more in-person services in new locations.
A bank employee actually said that even though these branches are closing, TD Bank is still committed to its network of branches. This is in line with what CEO Leo Salom said at the start of the year:
“We are doing some store optimization this year, but we are still very committed to the store network.” To be honest, I want to keep adding stores over the next few years and years to come.
Closing bank branches has become more common in recent years, which shows big changes in the banking business and in how people use banks. There are many causes and effects of this larger problem that affect both consumers and communities.
By opening new branches in areas that are not well served, TD Bank might be able to corner a part of the market that can not be reached online because of their high barriers to entry. This could help them reach their long-term economic goals and ensure a sustainable business model for years to come.